Shipping Information

Shipping Information

At RigTrix™, we take pride in offering FREE shipping on all orders!

Order Processing Times:

Please allow 1-3 business days for us to process and dispatch your order after placement. Once handed off to our shipping carrier, your order is considered dispatched and in transit to your specified address. During peak periods and holidays, processing times may extend up to 7 business days.

Estimated Shipping Times:

Delivery estimates vary based on transit time after dispatch, primarily influenced by your location. Refer to the estimated delivery times for your country:

🇺🇸 United States: 7-10 Business Days / 🌍 WorldWide : 10 -15 Business Days

Please note that during peak periods and holidays, shipping carriers may encounter transit delays and tracking updates beyond our control. For worldwide shipments, unexpected customs delays may occur, extending overall delivery timeframes.

Order Changes and Accurate Shipping Details:

Customers are responsible for ensuring accurate and complete shipping details at checkout. Incomplete or inaccurate information may result in processing delays or order cancellation. For address issues detected by our system, we'll email you within 3 business days of order placement for verification. Failure to respond within this timeframe may lead to order cancellation.

To correct shipping details, email us at Support@rigtrix.com within 24 hours of order placement. While we'll try to accommodate changes, we cannot guarantee modifications after this period.

Delayed Delivery:

Though we strive for prompt shipping, unforeseen circumstances may cause delivery delays beyond our control. For instance, courier partners may encounter transit issues like severe weather or transportation disruptions. We'll liaise with couriers to expedite deliveries in such cases.

Additionally, processing or shipment delays may arise due to product availability, address verification, or payment processing issues. We'll promptly notify you of any delays and assist in resolving them.

Lost or Stolen Packages:

While we empathize with lost or stolen packages, once handed to couriers, we lack control over their fate. If such an incident occurs, reach out to us at Support@rigtrix.com for assistance.

We suggest filing a claim with the courier company to track the package. We'll collaborate with the courier on your behalf and provide updates. However, RigTrix™ isn't liable for lost or stolen packages and doesn't offer refunds for them.

Shipping Policy Changes:

RigTrix™ reserves the right to update this Shipping Policy without prior notice. Customers should review the latest version before purchasing and using our products.

By purchasing and using RigTrix™ products, customers indicate acceptance of this Shipping Policy, including any modifications. Periodically review this policy for changes or updates affecting your orders. If you have questions or concerns, contact us anytime.