Returns & Refund Policy

Refund Policy

At RigTrix™, we are dedicated to providing you with products that address your needs effectively. We believe in the efficacy of our products and suggest a minimum usage of 14 days before considering a return. If you find yourself unsatisfied with your purchase for any reason within our 60-day money-back guarantee, please contact us at Support@rigtrix.com.

Cancellation Policy

Please be advised that changes or cancellations to orders must be made within 24 hours of placing the order. Beyond this timeframe, we may be unable to accommodate your request as orders will have entered the processing phase. If a cancellation is made within 24 hours, we will process your refund within 7 business days.

60-Day Money Back Guarantee

We are confident in the effectiveness of our products and urge you to try them for a minimum of 14 days to experience the full benefits of RigTrix™. Should you remain dissatisfied and wish to return the items, you may do so within the 60-day period covered by our money-back guarantee. Please note that shipping fees, if applicable, are non-refundable.

To initiate a return, kindly reach out to our support team by filling out the form on our Contact Us page or emailing us directly at Support@rigtrix.com. To expedite your return, please provide your Order Number or the Name and Email Address used to place the order.

Damaged Items

We take utmost care in packaging our products to prevent damage during shipping. We consider an item damaged if it has a defect or if the product is physically broken. Damaged packaging resulting from shipping, such as dented boxes with products in good condition, is not considered damage.

Should your item arrive damaged, please inform us within 72 hours of delivery. To report a damaged item, email us at Support@rigtrix.com and attach a clear photo of the damage. We will assess your eligibility for a replacement at no cost to you. We do not refund, replace, nor accept returns for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery

While we strive for timely delivery, we cannot be held responsible for shipping or delivery delays beyond our control, including those caused by the courier, customs, or other shipping-related factors. For delivery issues, please contact the courier directly. We are not liable for any lost, stolen, or delayed packages.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout. Failure to do so, without notification within 24 hours of placing the order, will result in the customer not being entitled to a resend or refund.

Please note that we reserve the right to amend this Return & Refund Policy at any time. Customers are responsible for reviewing the latest version before making purchases. By purchasing and continuing to use RigTrix™ products, customers indicate acceptance of this Return & Refund Policy.